Why is my signature not populated in the email messages that I send from Nonprofit Vertical CRM?
There are two ways of sending emails.
- You can send if from the Email tab (through Zoho Mail)
- You can send it from with a specific record (leads, contacts etc.)
When you send it through the Email tab, the signature that you had added in Zoho Mail, will be populated in your email. Whereas, when you compose an email from within a lead or contact, the Nonprofit Vertical CRM signature will be populated.
Please ensure that you have the signature enabled for each mode of sending emails.
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