Can I include only the first name or last name in the email template?
Yes. If required, you can use only the first name or last name in the email template.
For example - You want to send an email where only the First Name of the contact needs to be mentioned. You need to follow the steps given below:
- Click Setup > Templates > Email Templates.
- Click the Edit link corresponding to the email template (for Contacts) that you want to edit.
- In the Edit Email Template page, do the following:
- Select Contacts from the Available Merge fields drop-down list.
- Select First Name field from the Select Field drop-down list.
- Copy the Merge Field${Contacts.First Name} and paste it in the body of the email template.
- Click Save.
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